VANTAGE IMAGES PRIVACY POLICY
LAST UPDATED: December 2024
Introduction
Bruce Hope & Jeanette Hope trading as Vantage Images (hereafter referred to as Vantage Images), cares about the privacy of your personal information and is committed to protecting it. This Privacy Policy (Policy) explains what information we collect about you and why, what we do with that information, and how we handle that information.
For the purposes of the applicable data protection laws (the General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR), together with any implementing legislation, in particular, the Data Protection Act 2018), the company responsible for your personal information is Vantage Images. This Policy is incorporated into Vantage Image’s Terms & Conditions (Terms & Conditions) and applies to information obtained by us through your use of the information, software, products and services made available through the vantageimages.co.uk website (Website).
More simply put:
Vantage Images is responsible for protecting your personal information. This privacy policy applies to information obtained through your use of our website.
Collection of your Personal Information
Vantage Images collects information that, alone or in combination with other data, could be used to identify you (Personal Information), such as your e-mail address, name, physical address, telephone number, or employment information.
Vantage Images will collect your Personal Information in a number of ways, including when you contact us through the Website, by telephone, post, e-mail or through the other means set out below.
More simply put:
We collect information that could be used to personally identify you, such as your name and contact details. We may also collect information that is not personal to you and not linked to your personal information.
Information you provide when you contact Vantage Images through our website.
When you contact Vantage Images through the website contact page, you voluntarily give us certain Personal Information, including your:
name and e-mail address.
More simply put:
When you contact us through the contact page on our Website, you provide us with personal information, such as your name and e-mail address.
Use of your Personal Information
Vantage Images collects and uses your Personal Information as necessary to perform our contract with you and for our legitimate business interests, including to:
operate the Website and deliver the services.
communicate with you about the services you use, as well as respond to requests for assistance.
publicly disclose information regarding our users’ use of our services.
More simply put:
We collect your personal information to allow us to contact you following a request from you for our services as well as adding your information to our testimonials web page, but only with your permission.
Storage of Personal Information
Unless a longer retention period is required or permitted by law, we will only hold your Personal Information on our systems for the period necessary to fulfil the purposes outlined in this Policy, or until you request that the information be deleted in accordance with your right of erasure (see "Your rights" section below).
Even if we delete your Personal Information, we reserve the right to maintain a copy for legal, tax or regulatory purposes, but in such event, we will do so only as long as necessary to fulfil those legal, tax or regulatory purposes. Please contact
bruce@vantageimages.co.uk for more information.
More simply put:
We'll retain your personal information for no longer than is necessary. For more information, please contact our DPO.
Personal Information access and disclosure
We will only disclose Personal Information to third parties:
when we use service providers to assist us in meeting business or operating needs, such as hosting our Website, communicating with users, delivering and improving our services, e-mail communication, invoicing and payments. These service providers may only access, process or store Personal Information pursuant to our instructions and to perform their duties to us, and in accordance with applicable laws and regulations; or
when we have your explicit consent to share your Personal Information.
More simply put:
We disclose your personal information to third parties such as service providers. We also disclose your personal information when we have your explicit consent, or if we are required to do so by law.
Transfers outside of the EEA
As part of the services offered to you through the Website, the Personal Information you provide to us will be transferred to and stored in the United Kingdom and in certain circumstances, other countries outside of the European Economic Area (EEA). By way of example, a transfer of your Personal Information may happen if one of our service providers is located in a country outside of the EEA.
We will only transfer Personal Information outside of the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your Personal Information, for example, by way of data transfer agreement incorporating the current standard contractual clauses adopted by the European Commission.
To ensure that your Personal Information receives an adequate level of protection, we ensure that the third parties we use to store your personal information have in place appropriate safeguards and procedures. This ensures your information is treated by those third parties in a way that is consistent with data protection laws.
More simply put:
We may transfer your personal information to locations outside of the EEA, but only where there are appropriate safeguards in place. We may transfer your information outside the EEA if, for example, one of our service providers is located in such a location.
Data security & integrity
Vantage Images is committed to taking reasonable and appropriate steps to protect the Personal Information that we hold from misuse, loss, or unauthorised access. We do this by using third party software including measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your personal information, please let us know immediately.
The Website is designed to secure the Personal Information you provide on computer servers in a controlled, secure environment, with protections from unauthorised access, use or disclosure.
However, while we do our best to protect your Personal Information, we cannot guarantee the security of all data which is transmitted to the Website or to another website via the internet or similar connection.
More simply put:
Vantage Images website is designed to keep your personal information safe, however, we cannot guarantee the security of information transmitted over the internet or similar connection.
Your rights
Under the GDPR, you have various rights in relation to your Personal Information, such as the rights of access, rectification, restriction, objection, portability, and erasure. Please note that these rights are subject to certain limitations set forth in applicable law.
To exercise these rights, please contact bruce@vantageimages.co.uk. We will seek to deal with your request without undue delay, and in any event in accordance with the requirements of applicable laws. Please note that we may keep a record of your communications to help us resolve any issues you raise.
You also have the right to lodge a complaint with your local supervisory authority (for UK residents, the Information Commissioner’s Office, or ICO) if you believe we have failed to meet our obligations regarding your Personal Information. You can contact the ICO here.
More simply put:
You have rights in relation to your personal information. Just contact our DPO to find out more.
Changes to this Policy
We will occasionally update this Policy to reflect company and customer feedback. Vantage Images encourages you to periodically review this Policy to be informed of how we are protecting your Personal Information.
More simply put:
We may change this policy from time to time. We encourage you to review this policy regularly.
Contact information
Vantage Images welcomes your comments regarding this Policy. Please contact us at bruce@vantageimages.co.uk, or write to us at:
17 Maple Road,
Perth PH1 1EX